Frequently Asked Questions
- What products are for sale at HadMatterDesign?
- But I just want to buy a single TopiClock as a gift. Can't you sell it to me?
- Why are TopiClocks more expensive than other promotional items I've seen?
- Why does it take so long to get my TopiClocks?
1) What products are for sale
at HadMatterDesign?
We currently offer our TopiClocks™ to corporations,
schools, associations, sports teams, museums, not-for-profits—any
group who needs a new way to communicate ideas over
time. To learn more, see our products
page.
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2) But I just want to buy a single TopiClock as a gift. Can't you sell it to me?
Due to the lengthy customization process involved
in producing TopiClocks™, we aren't currently
set up to handle individual orders from consumers.
However, if you are interested in seeing us expand
into consumer sales, please send
us an email and let us know.
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3) Why are TopiClocks more expensive than other promotional items I've seen?
For starters, TopiClocks™ are designed to
be as unique as necessary for each and every client.
Because we customize such a large portion of each
order, we have a very limited number of things we
can mass-produce in advance. Not to mention that we
proudly partner with American artisans to create the
aluminum bases rather than having them made by a factory
in some other country. The craftsmanship is better,
and we have more control over the quality of final
product, ensuring better results and satisfaction
for you.
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4) Why does it take so long to get my TopiClocks?
We don't stock our products somewhere in a warehouse,
so each batch is made to order, especially for you.
Just think of it as the difference between buying a
pre-made cake versus ordering one ahead of time at the
bakery. The advance planning and preparation required
to pay close attention to the details of each order
may take some more time, but our clients think it's
worth it.
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